Guaranteed Quality
We, at GLOVAL INC., know that the best way to ensure security, quality and value is to put the best possible candidates into our armored car crew positions. We’ve designed a screening process that is professionally executed, and together with our training program, helps to produce knowledgeable and reliable staff. We do extensive background checks and our employees are handpicked for character, attitude, personal discipline and commitment.
Attention to Client Needs
Customer service has been the driving inspiration behind our firm. We are known for commitment to customer and service and we are recognized again and again for superior delivery. Security Insider ranked GLOVAL Inc. Security Services “Highest in Security Service Customer Satisfaction”.
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Every month, we measure customer satisfaction by surveying hundreds of our customers. Each Security Officer earns a bonus incentive based on positive customer review.
98%
Customer Satisfaction
Quality Management Model
FIELD OPERATION MANAGERS
Available 24 – 7 and report to our Director of Operations, assuring proper management of day-to-day operations. Field Operation Managers direct Field Supervisors, reviewing daily activity reports of the armored crewmembers. These reports enable our Field Operation Managers to rate our crewmembers in their performance.
FIELD SUPERVISORS
Available 24 – 7 and are trained to handle the duties of armored car personnel. T. Field Supervisors visit their assigned routes providing our crewmembers with new rules, regulations, security changes, and to conduct uniform and equipment inspections. Should a crewmember need to be relieved or replaced, our Field Supervisors are trained and capable to manage any transition.